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Access Modes

  • Self-service

    • External User operates instruments independently

  • Staff-assisted

    • External User and NUANCE staff operate instruments together

    • NUANCE staff assists External User, as needed

  • Full-service

    • External User sends samples

    • NUANCE staff performs all operations per External User request

    • Imaging and analysis files sent to External User


Gaining Access

Self-service and Staff-assisted users take these steps:

  1. Consult with EPIC, BioCryo, Keck-II, SPID technical staff – establish Scope of Work.
  2. Contact Joyce Park to complete the administrative onboarding:
    • Submit a signed and dated lab waiver.
    • Send a scanned copy of a government-issued identification card showing your full legal name and date of birth.
    • Submit a PO provided by your AP department. (Refer to the “Reservation Policy & Rates” page under each facility and/or request a quote from Joyce.)
    • Submit a Certificate of Insurance which names Northwestern University as ‘additionally insured’ (example). (***Academic users are exempt from this requirement.)
  3. Complete safety in myHR Learn within NU Portal
  4. Schedule hands-on training with facility manager

*Please note that this process takes about 1-2 weeks, so your ability to use the facilities will not be immediate.

Full-service users take these steps:

  1. Consult with EPIC, BioCryo, Keck-II, SPID technical staff – establish Scope of Work.
  2. Contact Joyce Park to complete the administrative onboarding.

*Please note that this process mostly relies on your AP department’s submission of a PO.